MetroPCS Authorized Dealer

Category:	Cell Phone Store
Address:	14913 Lakeshore Dr, Clearlake, CA 95422, USA
Phone:	+1 707-994-9700
Site:	metropcs.com
Rating:	3
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed

Location

Photos 4

Reviews 10

Renee Morrow

I purchased a new phone and was overcharged 10.00. When I went back the manager said they charged me for a upgrade and said its on the paper work. The paper says (a 10.00 upgrade may apply anytime a phone is exchanged on the account. ) I did not exchange it. They charged me 15.00 to transfer my phone no.I was ok with that. The manager argued . I said I was calling customer service. He said (DO NOT COME BACK IN MY STORE!!). The phone was 79.00.On the receipt they listed the phone price as 89.00.This manager does not know how to work with the public! They are cheating the public so look at your receipt, there could be extra charges that they are pocketing , and didnt tell you about! This is the Clearlake store on Lakeshore Dr.

Tracy Marino

I am retracting my earlier statement that I posted about a month ago that was unfair and out of line to post. In all fairness I would like to apologize and take accountability for what took place due to my negative attitude I brought to in to the store that day. I have to say that I have actually never had anything but a pleasant experience in the Clearlake Metro PCS store. The store manager Marcos went above and beyond to help me and make sure I left the store happy. I had a couple problems with the phone and Marcos had fixed them for me instead of telling me to call a Metro tech. On the contrary of what my earlier post had said I am very happy with the service I received. Thank you for all of your help.

Cindy Pearson

Helpful people. It just they shouldnt charge $3.00 just to pay your bill inside store.

MARIA KING

They have the lowest price on prepaid service

jake wagner

Evil salesperson tricked me . Bad service

A Private User

Owsome customer service, best deals oround

Jessica Mcculloch

It is much better than what it used to be

Victoria Rangel

Easy friendly helpful quick service