Verizon Authorized Retailer - A Wireless

Category:	Cell Phone Store
Address:	4456 Manzanita Ave, Clearlake, CA 95422, USA
Phone:	+1 707-994-4600
Site:	awireless.com
Rating:	2.7
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM

Location

Photos 21

Reviews 17

Toni Keyes

I was baited and switched to purchase a free LG tablet with an upgrade of my phone. However, $71.99 cash paid in store plus activation and line fees caused me to return the tablet to the Clearlake store. While cash was accepted from me, the refund is in the form of a corporate check, which I was assured would arrive quickly. Nearly two weeks later, I still await receipt of my refund. Ive learned that Verizon affiliates are unable to refund over $50.00 cash. This (along with every pertinent policy) should be displayed in store as readily as the Verizon logo is. Im unhappy with my customer experience at Z-Wireless as it is not the outstanding customer service Ive come to expect and enjoy from Verizon corporate. Finally, Verizon corporate should carefully consider who uses its name and logo, especially if they are unable to meet or exceed customer expectations.

Carl Colen

The very worst Verizon store, things dont work. Prices change higher at checkout. Huge personel turnover.Non corporate store, not bound to decent customer service policy. Rather drive 50 miles to santa rosa.

holly cass

this store will lie to you to make a sale then not honor the sale they have sold; when you complain and try to work with the managers to fix the problem they dont return your calls

Kenia Gaona

Jessi Maldonado tricked me worst experience ever after been a costumer with them for this long I never thought they would have people like him working for Verizon.

Les Epstein

This Service Outlet came to Clearlake about 5 years ago. A year after Verizon bought a local tower. The staff are knowlegable and friendly!

Josh Calderon

Do they open at 9 or 10. Says here at 9 im here and the window says 10. Should maybe fix that so people dont show up an hr early.

Chuck Keirle

Eveytime I come here to pay my bill it takes a hour of sitting here. Not to mention my outrageous bill every month from Verizon

Daniel Dziubanski

Place rarely has any accessories.... But of course we can order for you.... No thanks Im more of a impulse buyer

Alikat Ani

To expensive just to keep my number to change over to version

Jacques Farnsworth

At first it was really bad. Then Jake rescued the day.