Walgreens
| Category: | Drug Store |
| Address: | 1841 E Olive Rd, Pensacola, FL 32514, USA |
| Phone: | +1 850-478-5241 |
| Site: | walgreens.com |
| Rating: | 3.2 |
| Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
Location
Photos 7
Reviews 9
AD
Adam Baker
Policy over Service unfortunately Policy caused bad service at Pensacola location. Store Managers should be empowered to make decisions at store level vs sticking to a policy that disrupted service to guests. Guest in front of line wants to buy a candy bar and get back $15. He cant due to increments says cashier. So he says, Ill buy 2 candy bars and to transactions. $10 on one, $5 on other. Cashier states, I can only do one transaction per person. Thats policy. He says Ill buy his one, then leave store, come back and buy other one. Cashier says, I wont ring it up. Thats policy. Calls manager, manager, says thats policy. Sorry. Meanwhile the line is waiting to checkout due to this policy. This is an instance where manager could just let the transaction happen. Vs standing behind a policy. There would be no difference if he purchased a candy bar and received $10 back. Then if I was next, did same thing but received $5. Manager could have easily made a decision to do the right thing. We dont improve if we do not here feedback, so I wanted to take the time to write this story around the interaction I witnessed at Walgreens today. Im a fan of Walgreens and prefer your store over CVS. After all, its on the corner of Happiness. :-)
KA
Kay C M Kravchuck
Service was aweful The Pharma tech Was disrespectful and had an actor use when I ask why she could not fill my prescription to my satisfaction. The tech Cindy short with purple hair) was short and very rude with no customer service knowledge at all, when you work in I this type of position You should have the patience deal all types of personality. And state of mind you must show professionalism at work, which this lady didnt have.I was already upset due that I order by phone my meds and since they didnt have it locally they went ahead and mail it. Knowingly
GW
gwendolyn carlson-holton
My preferred pharmacy, hands down. Reasonably priced generics and the W card gives a discount that actually makes a huge difference. The staff has never made any errors on my scripts.
JA
James Bauer
Enjoy the atmosphere and the positive customer service. The manager was courteous and they have many options when it comes to sale items.
NA
Naomi Riley
Little bit unorganized in here but was able to find what I need. Service was ok...
YO
Yolanda Mack
Walgreens has everything you would need and is always open on holidays!
DE
Dean Clover
Always in and out, hardly ever a wait
LI
Lisa Ayres
Clean store, helpful friendly staff!
TI
Tina Johnson
Friendly personnel
35 most recent searches
Other organizations
Photos
