Kay Jewelers

Category:	Jewelry Store
Address:	1451 Coral Ridge Ave #332, Coralville, IA 52241, USA
Phone:	+1 319-625-2588
Site:	stores.kay.com
Rating:	2.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 8

Reviews 6

IowazFullaCorn

I had some issues. A new employee pressured me into buying a ring that he scratched up between enhancers. "White Gold Doesnt Scratch," he said. What a joke. I am from out of town and just wanted to look and when I mentioned having things shipped to Omaha they claimed that it wasnt an option for "anything". Turns out the rings they told me were discontinued werent and were available locally in Omaha and online. Management helped me out of a bad situation, but I am still wary of ever shopping here again.

A Private User

Been to several Kay Jewelers across 5 states and this one is by far the worst. Customer service is horribly slow and usually takes up to 15 minutes to even acknowledge you. Ended up going out of town to get the ring and service I needed in a timely manner. Only come here if you have more than an hour to burn.

Elizabeth Scovill

Sales manager was incredibly rude. Tried to return something and she was almost angry about it. It was a gift and I didnt see any paperwork with it, but I felt like she was about to start yelling at me because I had the gall to ask about exchanges. Will not go here ever again if I can help it.

Aaron Van Noy

I had to exchange an item that was damaged within the first week. No questions asked. I did get the maintenance package/insurance on this item so its covered.

Pil J

Why do you guys even have workers there? They dont even work, they just chat and never help customers. sooooooooooooooo badddddd fire all of them

Brittany Degen

Terrible customer service, especially from the manager. Extremely disappointed and will not be returning.