D. Miller Associates

Reviews 3

CA

Camille Contino

Brought laptop computer in for replacement charging cord, the end was damaged. Was told it also needed a new charging port, ? Ok. Agreed to those repairs. When got laptop back battery not holding a charge at all. When I took it in it was charging for 4 hours or so before needing to be charged again. Also preferences changed. When I called to discuss it she said they drained the battery to see if it was working and kept talking over me when I would try to say something. Obviously it wasnt working because it needed to be charged. It is an 18 mos. old computer but she tried to tell me the compurer was 3 to 4 years old, which she knew wasnt true as we had previously discussed it and she said it had all kinds of problems. She had said in a previous conversation they tweaked this and that and "cleaned it up" which I did not ask for or agree to. When I took it in it was working great and now its not at all. I kept trying to discuss the battery issue and she just kept giving me the run around, changing the subject to avoid responsibility. I like to support small bussinesses but in this case I wish I went to Geek squad.

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Cheri Drake

They are the absolute BEST!!! Thank you, Steve!! Sincerely, Cheri Drake

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Iris Savoy

Great place for a new computer and or training.