Big Lots

Reviews 7

GR

Grace Kraft

The good thing about this place is that I found an amazing tv stand in red that looks great in my new house. The bad thing is that it took (no exaggeration) a half hour to find somebody to help, in which she told ME to go to the front desk to page somebody. After starting to tell me how to use their intercom system, she got irritated - probably because I looked dumbfounded - and said never mind and did it herself. A man got the giant 90kg box in the back for us and left us in the back with the dolly to take it up front ourselves. The lovely older cashier (I think she was an assistant team leader) was absolutely appalled that I was pushing a dolly with more weight than I weigh myself. (She got us help to load it in th car.) I dont know if the employees here care about customers, but I got a stand that looks great. If you want to do the legwork yourself then this is the place to be.

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SH

Shreyas Pai

They did a fantastic job on my shopping experience here. Every associate I met here was a pleasure to talk to. Particularly noteworthy were Sean and Pattrick (on the phone). They were very patient to my questions. Sean especially helped me load all the stuff into the cargo van. Even adviced me with useful tips to unload the furniture. We (my pregnant wife and me) were delighted to a great extent with the quality of service No fuss, no ego issues.. great customer service!

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SC

Scott Morris

Eh, not want Billerica needed. So many discount stores in town. I didnt need another one, but Im glad theyre doing well and maintaining the mall.

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SA

Samantha Metallic

The assistant store manager was extremely helpful and understanding! I am pleased with the customer service as well as the merchandise! Good job!

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RO

Robert Rowton

Its ok not good not bad, I dont have much to say about it

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CO

Colleen Quinn

Good deals, lots of variety

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ME

Melissa Villandry

Love this place

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