Rx Optical - HOLLAND/SOUTH

Reviews 5

RY

Ryan Bradford

Horrible Customer service. Tried twice to put in contacts with their "contact class" couldnt get them in either time. The optician just sat there and looked generally annoyed. gave little to no advice both times. Tried to order glasses and again the optician didnt help at all. wouldnt show me where the frames covered by my insurance were located. Asked for my prescription to order somewhere else, and they never did my pupilary distance, what did they do during my eye exam that i paid 40 bucks for? They told me I had to make another appointment for that. Terrible place lost my business, will never return to this place or probably any other rx optical, definitely wouldnt recommend.

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JI

Jim Clayton

Very Bad experience. My advice to anyone who shops here is to make the sales person slow down and explain everything or you will be surprised with the price. I have eye insurance and they were charging me co-pays where I didnt have co pays. They gave me progressive lenses when all I wanted was bifocals. I didnt get to really shop for frames. They pushed me like the store was closing and it was morning. Not impressed. Im going somewhere else next time.

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AMY P-S

The staff at this location has really gone downhill. Our past experience has always been great - until this past Januarys visit. They are argumentative, pompous, demanding, unwilling to be helpful, degrading and just very off-putting. We will NEVER go back to this location again. Ive worn glasses/contacts for almost 40 years and this is by far the absolute most miserable experience Ive ever had.

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BR

Brooke DeBoer

Very rude! The people who work here need to learn some serious things about customer service! NOT recommended at all.

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ME

Mena Paulson

Expert eye exam, Thank you, Rose Marie, for helping me

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