Rx Optical - LIVONIA

Category:	Optometrist
Address:	29474 W Seven Mile Rd, Livonia, MI 48152, USA
Phone:	+1 248-615-2815
Site:	rxoptical.com
Rating:	4.2
Working:	9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–6PM 8:30AM–12PM Closed

Location

Photos 13

Reviews 8

Nathan DeKett

This place really has fabulous customer service. They really take care of their customers, especially if you patronize them regularly. For example, during my recent move, I lost 6 months worth of contacts (not cheap!) and they helped me get new ones for free. I wouldnt expect them to do this any time (perhaps there was a surplus of trials in my size), but this is just one way they treat customers like they want their business. As a shout out, the specific person that helped was Cathy (sp?). If you deal with her, you will have a positive experience.

Rocky Saxena

I have all positive things to say about this business. The moment you walk into the store you are greeted with a friendly and enthusiastic staff. They are hilarious and extremely helpful. The doctor is also amazing. He truly cares about your eyes and wants to help you find the perfect contacts that works for you. Also, he gives your free samples of contacts and solutions and explains proper care of your eyes. Scheduling was great I got next day appointment and paying out of pocket was actually reasonably priced. I highly recommend this place.

Heather Eady

I went to Rx Optical for the first time due to a health insurance change. I was a little nervous about going to a chain optometrist, but they were great! I went for an exam on my lunch hour, and the staff were attentive and quick. The doctor seemed very knowledgeable and did not try to up-sell me on products. When I went to pick up my contacts two weeks later, the staff recognized me and remembered my name. They even sent me a card in the mail recently to follow up!

Kate Hanlon

This was by far the best experience I have had at an optical store. Although I was a first time customer I was treated as if I had been a loyal one for years. The staff was extremely friendly, knowledgeable, helpful and patient. Cathy, Kelly, and Nichole were a pleasure to work with. I highly suggest this location because of the wonderful customer service I received!

Lary Cheaster

Worse staff ever, First they said that they accept my insurance and its in network, after getting the service they billed me and said we dont accept your insurance. Called their manager and he was super rude he didnt even bother looking into it. Worse experience by far

Jonathan Brier

The staff were quick to make adjustments to my new glasses and friendly to talk with while waiting on the adjustment.

a a

Great customer service, friendly employees, sometimes a little under-staffed but all in all a great location.

Wauneta Johnson

Ive been going to this location about 3 yrs, I havent had any problems , customer service is the best..