Cricket Wireless Authorized Retailer

Category:	Cell Phone Store
Address:	9145 Telegraph Rd, Taylor, MI 48180, USA
Phone:	+1 313-299-0000
Site:	cricketwireless.com
Rating:	2.5
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–5PM

Location

Photos 6

Reviews 11

Sarah Leszczynski

Just dont. Staff member argued with me that I could not switch the sim cards into the new phone. After I explained to him thats what Id done with my previous 3 phones he said, "well, ok, but, thats not the right way". Would not just let me buy the phone and leave, so then after 20 minutes of set up, persuading my dad of a new phone case and screen protector, let us know it would be $30 extra for the in store set up. We walked out and will be purchasing the phone from best buy like we usually do, switching sim cards like we usually do, and all for the low low set up price of free.

Kelly Wilson

Awesome sales rep. Not only was he able to save my Verizon number which was turned off at the time. Also we were able to keep our phones and were given 2 phones for free as well. My only complaint is that I have a hard time sending any picture video or long text messages. I always get a message failure notification.

John Morrison

Store was seriously understaffed. We were not greeted at all by an employee after almost 10 minutes of browsing. Lastly, they had no air conditioning - theres no way it was less than 90° inside. I like Cricket, but theres no way Id ever visit this location again.

Jessica Barney

Worst customer service I have ever received. The so called store manager was rude, unprofessional, and would be an embarrassment to any company. I will never return and I will let everyone know how awful she treats her customers spending good money at her store!

Makayla N

The worker TASHA F tried to steal 110 dollars when we tried to pay our bill and was extremely rude to us. Customer service said she kept hanging up on them and wasnt cooperating with fixing our bill. This worker is a thief. Go to any other cricket except this one.

david caruso

Horrible customer service Tasha F tried to rip me off 110 dollars when I went to pay my bill called customer service and they called the store but she kept on hanging up on them, Never go here TASHA F will steal your money beware.

Johnny O

Reps do not know anything. Wiped my phone for no reason, without asking, when I went in complaining of sporadic data issues. It did not resolve issues.

Patience Charles

Great prices but when you go to pay your bill the location has changed with only a note on the door very unprofessional.

Carmen Owens

The customer service representatives were very friendly and extremely knowledgeable.

Shannon Quigley

Great customer service

Than Htay

Thanks