Room Service
| Category: | Boutique |
| Address: | 2078 W 25th St, Cleveland, OH 44113, USA |
| Phone: | +1 216-696-6220 |
| Site: | rscleveland.com |
| Rating: | 4.4 |
| Working: | 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM 11AM–7PM 11AM–6PM 11AM–5PM |
Location
Photos 18
Reviews 7
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Nikita Martin
We are disappointed that the store did not warn me about their return policy when I purchased a very nice skirt for my young daughter as a Christmas gift in mid Dec 2014 which I charged to my credit card. I was visiting from out of town. Our subsequent attempts to contact the store via telephone were met with no answer on two separate occasions and no responses to my voice mails regarding our need to exchange or get a refund for the skirt since it did not fit my daughter. Upon a subsequent visit to the store with the item in the hope to exchange it or get a refund, the store did not have an item to exchange and it declined to issue a refund on the credit card, or even issue a cash refund. Instead, they kept the skirt AND original receipt with my signature and they claimed they will somehow keep track of who the buyer was and issue a store credit next time we visit. Since we do not live in Cleveland and do not have plans to return to the store, that arrangement is not feasible. I spoke with the sales woman and wrote a letter to the manager and the store did not reply and has not made an effort to make me whole.
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Liza Rifkin
Room Services selection of goods is unparalleled, as is the incredible customer service. The shops dedication to offering beautiful, thoughtful, and functional objects is apparent by the way theyre displayed, moments that take you to the seaside or on a walk in a country garden. Inspiration abounds there, youll definitely walk away with a beautiful, meaningful object and about a million ideas to make your environment as special as R/S.
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Andrew Gorell
Not only will you find unique gifts and cards for any occasion you need, youll get the best customer service around. Jennie will go out of her way to accommodate and try to find exactly what you are looking for. Shes completely in touch with the local creative community but also has a great range of national designers represented in her store.
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oliver app
Everything in this store is beautiful. So if you need to get a fabulous gift or you just need something fantasticlly fantastic for you, this is THE place to go.
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aimee friedrichsen
Love this place. Its like a boutique version of Anthropologie with the nicest owners ever!
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Emily Splain
Beautiful! Stunning displays that feature local artists like Oliver App!
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Deisha Oliver-Millar
Beautiful shop, with beautiful art!
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