CVS

Reviews 5

JO

Jonathon Cole

Ive had nothing but great experiences with minute clinic locations in Indianapolis, IN. I come here and my opinion is much different. 2 visits and $120 in prescription guesses later im not feeling any better. After them guessing if I have a viral or bacterial sinus infection with no testing done. I flat askes just to write a script for an antibiotic and all they want to do is refuse. Here i am nearly a week later not feeling better and I havent asked for my money back all ive asked is for something that costs a whole whopping $10. And they flat refuse. Wtf kind of customer service is that? I manage an auto repair facility, guess what if my customer isnt happy I have to give it away and then some as a result. Its safe to say that CVS has lost a loyal past customer over the handling of this mess.

---

NO

not sure

Twice this year, my insurance has required a prior authorization for a medication. Multiple members of the staff at this pharmacy told me they didnt know what this was, that I should call my insurance company and doctors office. I was sent in circles trying to get medication covered and then reimbursed because I had to pay out of pocket. I have come to learn that it is common for an insurance company to request this now. Either the staff at this location is poorly trained or deliberately obstinate. I had a more recent prescription sent to a Target pharmacy. The staff there sent the prior authorization request without me needing to ask meanwhile I am still trying to get a reimbursement from my last issue at this CVS.

---

ST

Stacy Holton

This store is always and Order and the employees are so friendly and welcoming. My husband feels so welcome and looks forward to going to say hi to everybody

---

RY

Ryan Wahl

Great employees! Always friendly and upbeat and the store is always in stock of what I need.

---

ST

Stu Stu

Not open 24hrs.

---

---