lululemon
| Category: | Sportswear Store |
| Address: | 28859 Chagrin Blvd, Woodmere, OH 44122, USA |
| Phone: | +1 216-591-1294 |
| Site: | lululemon.com |
| Rating: | 4.9 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
Location
Photos 7
Reviews 8
NE
Neal Kumar
Used to have this store rated at 5 stars but the last experience left me with a bitter aftertaste. I was making an online return but first was browsing. When I asked this lady (shes the half black employee, dont remember the name) for an item, they said they didnt have it in stock without even looking. I asked about a phone order and she said "yeah YOU can do that. Just call them yourself..." and walked away to help another customer. Turns out this they had THREE of that item and in my size and color in stock!! Now comes the icing on the cake, when I go to make the return (with a different rep mind you) all is going well when all of a sudden she comes by and says "he doesnt have the packing slip, we cant take this back." Their return policies state nothing about that and just require a proof of purchase (which I had already printed out). I called 1-800 number and they apologize for the experience and do the return over the phone no questions asked (they even let me keep the shorts). Very disappointed at the customer service I recieved that day... its been a couple days since and it still stands out in my mind. When youre paying $68 for gym shorts, $88 for polos and $128 for sweatpants, Id expect to have a bit better of an experience.
EL
Elizabeth Abate
A friendly and helpful staff. Also, the best workout clothes money can buy in my opinion. Ive had a pair of Lululemon leggings for four years that I use almost once a week, and theyre still in great condition. The only downside is the parking situation at Eton.
LI
Linda D Gaines
The staff is welcoming even at the end of your shopping experience at checkout-which is important. Appreciate salespersons that arent chatting to one another or on their cell phones. They actually assist you during your shopping experience! Hello!
CA
Carie Mlynarczyk
Love this store, the people there are very very helpful! Doesnt get any better! Thank you!
LI
Lisa Longo
Love the selection of lululemon apparel. The staff is knowledgeable, fun and very helpful!
KA
Katerina Zorzowska
Nice store, friendly and helpful staff, 4 stars for the selection of merchandise available.
AU
August Whitley
Helpful staff and great selection, store is set up very well!
YO
Yosef Ben-Yahusha
The people there were extremely nice.
35 most recent searches
Other organizations
Photos
