Urban Ops Armory

Reviews 4

TY

Tyler Van Ness

I was looking for a backpack that would work for both school to carry my laptop and books and the field to carry any equipment during training. They have quite an expansive selection and I found what I was looking for very easily. I go to order it and notice the automatic $9.99 shipping charge which seamed pretty steep since Im less than 150 miles away from their warehouse, but regardless I went ahead and ordered. I followed my order on their order tracker and noticed my card was charged a few days after the order and then it spent 2 weeks listed as "Pending". There is nowhere on their website that describes what each term means so I sent several messages, emails, and phone calls to try and figure out what was going on and I have never been able to contact them. After a little research I found the exact same bag on amazon for the same price but with FREE shipping that would arrive as early as 6 days from the time I ordered. I went to cancel my order on Urban Ops website and such an option is nowhere to be found. I have sent more messages trying to cancel my order and I am still waiting. TL;DR Good selection, abysmal customer service/help, you can probably find it on amazon and get better shipping

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Francis Castiglione

Ive made several purchases from this company. Great prices and selection, Excellent Customer Service. Will continue to buy from here and refer other people here.

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JO

Jordan Terry

Sent me wrong item and wont return calls or email, I wouldnt recommend

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BR

Brian Therien

Very small storefront. I believe they cater more to online sales.

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