CVS

Reviews 3

MA

Marie Brand

I went to the store to pick up one refill and one new Rx. The Pharmacy staff was rude and dismissive. The two women working in the pharmacy on June 15, 2016 at 9:12 am both behaved as if I was bothering them. They need a basic course in good customer service. The head pharmacist on duty set the tone and allowed the annoyed voices, impatient behavior, and short, aggressive responses. No one there truly wants to help you. At best, they want to fill the RX, take your payment, and send you on out the door with as little interaction as possible. In a very pleasant voice I said, "Have a nice day, ladies" and no one even responded to me. I left the store feeling ignored, insignificant, and belittled. Go to CVS in Pennsburg instead. Kind, patient people there. If that is too far, go to Walgreens in Limerick. They understand good customer service. Switching all of my RXs out of this store immediately. I intend to contact the CVS corporate office because the lack of professionalism at the Gilbertsville location on Swamp Pike is unacceptable. This is unfortunate for the front end store staff. I have always found the front end to be very welcoming and responsive.

A

A Private User

Knowledgeable and caring pharmacy ... helped me save $140.00 on medication !!

JU

Judith Adair McCorry

Never any problems with the medication I picked up.