lululemon

Reviews 3

BR

Brian Ward

HORRIBLE! Called 4 times no answer. Bought many items for Christmas for my wife. She spends on avg. 200-300/mth. in LULU. However today she goes into the store to return a pair of pants that were bought on 12/23/2016 that the seam is pulling apart. Sales associate tells her we can not help you with out the receipt. Since when does lulu require a receipt for their product that they clearly state they back for defect. So wife says no problem! However everything I bought you can see in the computer. She gives them her phone number and you can see that these were bought on 12/23/2016. Does this help? Assoc. response, "We are a "Boutique" we are not a "Corporate" store we cannot help you without a receipt." Wife says no problem I will now return all $1013.00 in product and travel to Charolette or Charleston to buy since they obviously HAVE WAY BETTER CUSTOMER SERVICE. Guess the little boutique can keep a customer better then the corporate store. OBVIOUSLY NOT!

DR

DR Granger

Huge fan. Amazing staff and clothing. Couldnt be happier that they are in Columbia!

AF

AFFC Hair

Beautiful store, great customer service!