AT&T Authorized Retailer

Category:	Cell Phone Store
Address:	12244 FM423 #400, Frisco, TX 75034, USA
Phone:	+1 214-494-4153
Site:	att.com
Rating:	2.5
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM

Location

Photos 18

Reviews 8

Richard Le

WORST SERVICE EVER. THIS STORE IS NOT EVEN A BUSY STORE. Walked on 12/22 and WAS NOT GREETED BY ANYONE. Two male employees was with a customer and did not greet me or tell me they would be with me momentarily. 15 minutes later a woman walks in and they greet her. They told her they would be right with her. THE LIGHT SKIN MALE WITH THE CURLY HAIR told the 3rd employee when she walked back in that the lady was next and no one else was waiting. Clearly I am not invisible. No one even told me there was a sign in sheet. If you so not have any brains and eyes, why do you even have a job? I have been standing in that store for 15 minutes, it is a small store with no hiding spots. Do not ever go to this brainless store. These employees will not last a second in a REAL AT&T STORE. Therefore I was never greeted or helped. I left the store without anyone speaking a word to me. I came in to buy my wife an iphone that she wanted, but clearly I walked out empty handed. I feel really sorry for the owner of this store. Replace the light skin guy with curly hair. He saw me walk in and did not say one word to me. Thank you for nothing.

akrentzin

Really gave me a raw deal. We had a family plan that was working just fine. We went in and he told us our plan was old and There was a much better one. We took his word for it and signed a new plan. Now we hit data limits constantly. I hate my iPhone but am stuck with it for 2 years. Monthly cost wasnt really affected. My phone is so slow it can not be used for anything except phone calls. Even text messages dont always go through. I need to wait a while but Ill be happy to part ways with AT&T.

Debra Miller

My experience at this location was absolutely fantastic I went in with a phone issue and Michael who helped me did a fantastic job of fixing my phone not trying to sell me a bunch of junk I did not need and helped me to use my phone better ,,this did not cost me a cent,,I appreciate the honesty and the guidance

Carcamo Soriano

Alvin was the nicest guy. Dont go with anyone else. He wasnt pushy like the rest of the guys there. He ended up activating my iPhone even though I didnt buy it there. My previous experience there the rest of the guys are careless and pushy.

Fadhl Almatari

Devices dont work and youll have to get replacements. Loooooong wait times. Too slow. Needs some sort of automation to have less interactions with the reps

Nayab Warach

Great place over all! Some bad staff though, so minus 1 star.

Jon Fischer

Dont go here if you are looking for tech support.

A Private User

This number is not correct, its their fax number