Cutco Kitchen Store

Reviews 3

MA

Mary Patch

***STAY AWAY FROM THIS COMPANY!!!*** The worst customer service Ive ever had the misfortune of going through. That was more than enough for me to advise everyone I know to not do any business with them. My ex boyfriend and I got the knife set together and the payments were put on my debit card, he decided to keep the set and called their customer service line in New York to switch the payments from my card to his. Apparently they got confused because they still took the money out of my account, I called today to get it resolved and the rude lady over the phones exact words were, "well, Im sorry but I cant help you. You should have had it taken care of seeing as we sent you an email over a week ago." Like are you absolutely kidding me? I did know about it. Had I known they wouldnt do what they said they were going to I would have put a hold on my account entirely (which is utterly unnecessary.) More than disappointed with this company.

BR

Briseyda Mendiola

Went to get my knives sharpened, the lady said I had to return tomorrow because "she wasnt allowed to sharpen knives, per her manager". So much for "same day sharpening". She also had an "I dont care attitude".

ME

Megan Fiore

I visited during their grand opening and the staff were very friendly, I had a set of knives sharpened and they had them done that same day and for a great price!