Cigar Connection

Category:	Tobacco Shop
Address:	20070 Ashbrook Commons Plaza #199, Ashburn, VA 20147, USA
Phone:	+1 703-724-0707
Site:	cigarconnectionva.com
Rating:	3.5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 12

Reviews 5

Mike H

Horrible. First visited a year and a half ago. Decent selection but the owner had the worst customer service. So turned off by the service I decided to not support the business anymore. Year and a half later I wanted to give the shop one more chance. Walked in a nice Saturday and no one there except the owner. Once I walked in, the owner was sleeping on one of the chairs. Walked loudly to try to wake the owner. Didnt wake up until 3-5 minutes later when I was browsing the selection. Picked up a $30 Montecristo. Owner still was not friendly and didnt even know the price of the cigar I selected, and asked me how much it was. Got home and smoked the cigar. Once I picked it up and started lighting it, the entire wrapper started to crack. The cigar was bone dry, I should of inspected it in the shop but it was still in the cellophane so I didnt bother to check. Horrible customer service plus cigars not properly stored means I will never shop here again. Avoid at all costs. Plenty of alternatives great cigar shops in the area.

Terry Cooper

Decent Selection, prices arent too bad. Biggest complaint is the place is dirty. Ash everywhere, especially on the counter where the products I am about to purchase are placed while the transaction is completed. I dont mind the smoke as I smoke cigars myself, but an attempt to keep the place clean would be appreciated. While the ash may not be "dirty" it gives the perception that the store is in fact dirty. I really struggle giving this place 3 stars just because of this fact.

Greg

Great selection and prices, and the owner is more than happy to help.

Robert Gazzola

Nice selection and service with a lounge to enjoy as well.

Abdullah AlQassab

Good collection,