SEPHORA inside JCPenney

Related:	ulta greenbrier
Category:	Cosmetics Store
Address:	1401 Greenbrier Pkwy #300, Chesapeake, VA 23320, USA
Phone:	+1 757-361-0180
Rating:	1.6
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 12

Reviews 5

Kelley Belly

As someone who works in retail, I understand what it is to deal with customers face to face all day. I choose to shop at this sephora not only because it is convenient, but I have always had a wonderful experience with the staff. That are always attentive and super sweet. It can get crowded in this store since it is a smaller sephora and they usually dont schedule more than a couple of associates at a time. Customers can get super rude and have unrealistic expectations, but the associates have always handled themselves well and given attention to who they are helping. I know that around holidays or prom season that it is going to be crazy so I try to plan ahead and use common sense. I really like this store.

Trisha Pesnel

I went into the store three weeks before my prom and asked about makeup appointments. I was told that they do not start booking appointments until exactly 2 weeks before the event. My prom is May 14th, so I called today, April 30th (when they opened at 10). The worker who answered brushed me off and told me that they are all booked for that day. I had my mother call back, thinking that the voice of an adult would have more of an affect than my voice. She explained what happened and why It was an issue. The worker that answered did not even apologize or try to help the situation. Both my mother and I were ignored and felt under appreciated.

Leslie Trapp

Every time I go, customer service is the worst. I was next in line and after the employee finished checking the customer out that was in front of me, she walked off with the customer. So another employee was helping a customer in the store, and next thing I know, they walk up to the register and start checking her out without even paying me any mind. Incredibly rude. Needless to say, I placed my items on the counter and walked out.

Lauren Berry

Worst experience ever! Mothers day with 2 10 yr old girls called the night before to find out about the mini makeover for the girls, no problem show up on mothers day at 12 pm was told that there was no one "certified " to help 10 yr old girls pick out makeup. Seriously.... went to Macys Mac awesome!. Big white girl with the horrible makeup dressed punky i hope your manager sees this you have no business dealing with the public.

Shoorrtay Love

Lmao yall got the worst reveiwes was just about to book in appt ... Change my mind